I withdrew from DragonEx to other exchanges or wallets, but I haven’t received my funds yet. Why?
Here are the steps to follow:
Step one: DragonEx review your withdrawal.
When you click Withdraw, you will see the reminder shown Reviewing, then change to Withdrawing, that means the platform has reviewed. This procedure cannot be canceled and interfered by others and the withdrawal will be completed after the Blockchain confirms.
Step two: It’s advised to copy the TxID and paste it on the corresponding explorer to check the confirmations on the Blockchain.
Step three:If the Blockchain shows that the transaction has not yet been confirmed, please be patient and wait for the confirmation process to complete. And if the Blockchain showed that the transaction is already confirmed, which means that DragonEx has transferred coins successfully and cannot do anything to help you. If you still had issues, please negotiate to the owner of destination address.