The name of the tokens are same, but why is it shown that my deposit is wrong?
As the tokens based on ERC-20 may have the same name, the token you deposited may not be listed our platform.
How can I deal with this problem?
I deposit PCT on DragonEx from other platforms, but it’s shown that my deposit is wrong.
Please follow the instructions to get the refund:
Step 1: Transfer 0.01 ETH to the following address as the service fees for the refund.
Step 2: Provide the relevant information, including your DragonEx ID, the Hash of the service fees for the refund, 0.01 ETH, and the address for refund PCT.
Step 3: After checking and confirming the information, we will refund to your account within 7 to 15 working days, please wait patiently.